HDFC Bank Ltd is the second largest private sector bank in
India and has recently announced the opening of a new branch at Dubai
International Finance Centre that will focus primarily on wealth management.
In this blog post Dian Skelton discusses this announcement
and what it means for non-resident Indians (NRI’s) living in the UAE.
Overseas Expansion
Dian Skelton is Director at ViewPoint Software Services
Limited. ViewPoint specialises in wealth and entity management solutions.
This is the third branch that HDFC Bank has opened outside
of India and will serve non-resident Indians residing in the United Arab
Emirates. They already have two representative offices operating in Dubai and
Abu Dhabi and will continue running these assets along with the new branch.
In a statement released by the bank they explained the
purpose of the new branch. “The new branch at Dubai International Finance Centre (DIFC) will offer
advisory services to NRIs regarding treasury products, trade finance, loans and
other related services.”
Customer Care
Following the announcement, HDFC have been keen to stress the value of
their customers. Equities Group Head Abhay Aima commented on this, “We will continue to expand our
off-shore operations to meet the banking requirements of our valued customers.”
He went on to say that HDFC were committed to serving the Indian community in
the UAE region on a whole.
Ashish
Parthasarthy, Group Head of Treasury, also explained that their other branches
around the world offer corporate, trade finance, loans and deposits to
corporates and ultra-high net worth individuals, but their new branch will
focus more on treasury
products, trade finance, loans and other related services.
Parthasarthy also added
that the services of the Bahrain and Hong Kong branches will also be made
available to their Dubai clients too.
Dian Skelton’s Thoughts
Dian
was keen to comment on this issue given her expertise in wealth management. She
commended the enthusiasm of the HFDC Bank to reach out to its customers living
outside of India to offer them the same services given to resident Indians.
This
latest branch emphasises the ambition of HDFC Bank to expand outside of India.
As of June 2014, HDFC has a distribution network comprising of 3,488 branches
and 11,426 ATM machines situated through 2,231 cities and towns.
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